Emotional Intelligence

DURATION: 2 days

LANGUAGE: Khmer

TRAINEE LEVEL: Staff, Supervisor, Manager

 

Emotional Intelligence Training Course

Emotional Intelligence (EQ) training is a transformative experience that empowers participants to succeed in their careers and personal lives. Research consistently shows that EQ is more crucial for job success than IQ, experience, or technical skills across all levels of an organization. Individuals with higher EQ are better equipped to handle pressure, resolve conflicts effectively, and demonstrate empathy towards their colleagues. This comprehensive training course aims to enhance participants' EQ skills and provide them with the tools to navigate challenging situations and foster healthier relationships in the workplace.

 

Course Objectives:

• Develop self-awareness and awareness of others.
• Acquire essential skills for healthy Emotional Intelligence.
• Learn effective techniques to manage emotional reactions.
• Improve conflict resolution strategies for difficult people and situations.
• Enhance decision-making abilities.
• Strengthen resilience to overcome tough times.
• Cultivate empathy and connection with others.
• Increase stress tolerance and overall happiness.
• Foster trust and team cohesiveness.
• Enhance interpersonal communication skills.

Benefits of Emotional Intelligence Training:

• Improved career prospects and advancement opportunities.
• Enhanced team performance and collaboration.
• Increased individual effectiveness and productivity.
• Better decision making, even in challenging circumstances.
• Reduced stress levels and improved well-being.
• Enhanced leadership abilities and influence.
• Promotion of diversity and inclusion in the workplace.
• Boosted optimism and self-confidence.

Targeted Participants:

• Employees at all levels.
• Supervisors and team leaders.
• Managers responsible for teams.
• Executives seeking personal and professional growth.

 

Module 1: Introduction to EQ (self-awareness)

• Differentiating IQ and EQ.
• Understanding the concept of EQ.
• Where is the Emotion?
• Emotional Change
• Habit of Thought
• Habit of a Negative Person

 

Module 2: Four Steps to Emotional Control

(Social Awareness)

• Identify.
• Use.
• Understand.
• Adjust.
• Practical exercises for emotional control.

 

Module 3: Emotions & Telomeres (Self-Management)

• Exploring the connection between emotions and telomeres.
• Discovering wisdom related to emotional well-being.
• Practicing the "KAIZEN" approach for heart improvement.

 

Module 4: Applying Four Steps of Emotional Control in Relationships

(Relationship Management)

• Summarizing the four-step process of emotional control.
• Contest
• Reflecting on personal happiness levels.