Course Overview:

Emotional Intelligence is a critical factor that often determines success beyond IQ. This transformative course delves into the art and science of managing emotions, enhancing self-awareness, and building robust interpersonal relationships. It equips participants with practical techniques for emotional control, stress management, and conflict resolution—leading to enhanced decision-making, improved well-being, and stronger professional relationships. Tailored for professionals at various levels, this course offers a comprehensive toolkit to foster empathy and social awareness in a demanding work environment.

Learning Outcomes:

• Demonstrate heightened self-awareness and understanding of emotional triggers.
• Employ practical strategies to regulate and control emotions under pressure.
• Apply structured techniques for resolving conflicts and managing interpersonal relationships.
• Enhance resilience and adaptability through improved emotional regulation.

Course Content:

1. Introduction to EQ
• Define and differentiate EQ from IQ.
• Map emotional triggers and habitual thought patterns.
2. Four Steps to Emotional Control
• Use the structured approach: Identify, Use, Understand, Adjust.
• Practice real-life scenarios to manage emotional reactions effectively.
3. Emotions & Telomeres
• Explore the connection between emotions, stress, and long-term health.
• Apply the KAIZEN approach for continuous emotional improvement.
4. Applying Emotional Control in Relationships
• Integrate the four-step process in everyday interactions.
• Enhance conflict resolution and build stronger, empathetic relationships.