Effective Communication Skills &
Relationship Building
DURATION: 2 days
LANGUAGE: Khmer
TRAINEE LEVEL: Staff, Supervisor, Manager
Description:
Enhance the core of your team's success through the Effective Communication Skills and Relationship Building training. In this comprehensive 2-day program, participants will explore the foundational components of communication, identify and overcome common barriers, and develop empathetic communication skills. Through experiential learning, case studies, and interactive activities, participants will gain insights into various communication styles, empowering them to communicate assertively. This training is designed to foster a positive and collaborative work environment, improving both professional and personal relationships.
Objective:
Participants will develop the ability to overcome common communication barriers, understand personal communication types, and immediately apply the acquired skills to enhance workplace and personal relationships.
Course Content:
Day 1:
- Components of communication
- Communication barriers
- Empathy
- Communication Bank Account
Day 2:
- Communication styles
- Assertive communication
- Personal qualities for effective communication
- Application of communication skills to transform knowledge into skills