Course Overview:

Effective communication is the cornerstone of success in any organization. This comprehensive training program is designed to equip professionals with the necessary skills to overcome communication barriers and build robust interpersonal relationships. Participants will gain insights into diverse communication styles, develop assertive communication techniques, and learn how to create a “Communication Bank Account” that fosters trust and minimizes misunderstandings. A blend of theoretical frameworks and interactive exercises ensures participants can immediately apply their learning to enhance both workplace and personal interactions.

Learning Outcomes:

• Identify and overcome common communication barriers in professional settings.
• Adapt communication style to suit diverse audiences and contexts.
• Develop assertiveness and clarity in verbal and non-verbal communication.
• Establish and maintain positive relationships through active listening and empathy.

Course Content :

1. Understanding the Components of Communication
• Examine the core elements of communication and effective strategies for message delivery.
• Identify common barriers and how to address them.
2. Empathy & Building a Communication Bank Account
• Develop empathy to foster trust.
• Learn techniques to maintain open channels of communication.
3. Communication Styles & Assertiveness
• Assess individual communication styles.
• Express ideas confidently and respectfully, tailoring to different contexts.
4. Practical Application & Transformation
• Engage in role-play scenarios and interactive exercises.
• Translate theory into practice for immediate workplace application.