CoachingSkills

DURATION: 1 day or 2 days

LANGUAGE: Khmer

TRAINEE LEVEL: Supervisor and Manager

Objective:

Equip participants with practical coaching skills and techniques to guide, support, and develop others effectively using the GROW model, active listening, and powerful questioning techniques.

Learning Outcomes:

By the end of the course, participants will:

• Understand and apply the GROW coaching model.
• Develop key coaching techniques such as powerful questioning, active listening, and paraphrasing.
• Engage in real-time coaching practices and receive feedback.
• Learn to foster a coaching culture in their teams.

Training Outline

1. Introduction to Coaching

• Definition and purpose of coaching.
• The difference between coaching, mentoring, and training.
• Benefits of coaching in the workplace.
• Role of a coach: Facilitator of growth and change.

2. The GROW Model

• Goal: Helping the coachee define clear, specific, and measurable goals.
• Reality: Assessing the current situation and identifying obstacles.
• Options: Brainstorming possible courses of action.
• Way Forward: Setting a concrete action plan.
• Activity: Case study and group discussion on using GROW in real-life scenarios.

3. Core Coaching Techniques 

• Powerful Questions:
• Active Listening:
• Paraphrasing:

4. Coaching Practice Session

• Role Play: Participants coach each other using the GROW model and coaching techniques.
• CSS Feedback Tool: Peer and trainer feedback provided on coaching practice.
• Focus on identifying strengths and areas for improvement.

5. Building a Coaching Culture

• The importance of fostering a coaching environment within teams.
• Encouraging continuous learning and development.
• Strategies for embedding coaching into everyday leadership.